Returns
Customer Care
RETURNS AND EXCHANGES POLICY
We want you to be fully satisfied with your purchase. Balisswimwear.com will gladly accept returns on eligible items within (7) days of the order shipment date for a full refund or store credit at your discretion. The returned item must be in new and unused condition, with tags intact and packaging included.
Items purchased from Balisswimwear.com are eligible for a full refund if returned within (7) thirty days of purchase.
You will have up to (14) sixty days after items have been purchased to exchange for a store credit equal to the amount paid for the original purchase.
All sale/ marked down items are final sale and not eligible for returns, refund, exchange, or store credit.
We want you to be fully satisfied with your purchase. Balisswimwear.com will gladly accept
SOME EXCEPTIONS:
Shipping Charges: Shipping charges on expedited orders are not refundable.
Modified Return Policy: If you return more than $2500 in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service at customerservice@balisswimwear.com immediately.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Swimwear and Lingerie: Please try on over undergarments for sanitary reasons. Do not remove protective slip.The item cannot be returned without the protective slip attached.
Tops and Dresses: Please be careful of makeup, deodorant or other products rubbing off on the garment.
